Returns & Exchanges
At Headphones.com, we want you to be completely satisfied with your audio experience, which is why we offer a generous 365-day return policy on most products. If you aren't in love with your new gear, we make the return process simple and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Print Your Shipping Label
Once approved, we will email you a prepaid trackable shipping label. Print the label and securely attach it to your original packaging.
Ship the Gear Back
Drop off your package at any authorized carrier location. Ensure all original accessories, cables, and manuals are included inside the box.
Receive Your Refund
After our audio technicians inspect the returned unit, we will issue a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing